PRT – English Teacher (April 2017 – March 2018)

Delhi Public School, Sector-102A, Gurugram

Role and Responsibilities

• Subject teacher for Grade II and III.
• Class Teacher for grade II.
• House Incharge for Primary students.
• English Club planning and execution for grade I – V.
• Enriching learning with various activities considering multiple intelligences and curriculum.
• Preparing children for various Inter- School, Intra School, Inter – House, and Class competitions.
• Preparing worksheets, assessment papers, and designing syllabus for grade II and III for next year.
• Organising special assemblies for students.
• Report writing for events in the school for website.

Assistant Teacher (April 2015 – May 2016)

The Indian Heights School, Sector-23, Dwarka

Role and Responsibilities

 Mother teacher for Kindergarten.

• Enriching learning with various activities and curriculum.
• Maintaining records for Minutes of the meeting with the co-ordinator.
• Preparing children for various Inter- School, Intra School and Class competitions.
• Preparing fortnightly worksheets.
• Organising special assemblies and various cultural programs for Kindergarten children.

Assistant Manager – Agency Training (November 2007 – October 2010)

Max New York Life Insurance Co. Ltd., Panchkuiyan Road, New Delhi                                                                                           Role and Responsibilities

 Training & Refresher Courses

• New hired training of agents and sales managers as per IRDA guidelines for products and processes
• Agency training on new launched products and processes
• Conduct skill enhancement, behaviour development training & motivational sessions

Reporting

• Training calendar, attendance records for various training conducted, training dashboard.

Performance Management

• Tracking performance of new agents for the first six months
• Conduct motivational session & refresher session based on performance

Reward & Recognition

• Organising the monthly, quarterly & yearly award meets
• Various cultural events in the agency

Trainings attended

• Management Orientation School for knowledge, attitude, skill and habit development and personality.
• Train the Trainer programmes – Basic Career School, Flight to Success, New product launches, M-Power, Gurukul, etc.

Awards Received

• Miss Innovative Award for innovations in business for year 2008 -2009 and 2009 – 2010
• IMPACT 2008 – all India Trainers Meet held in Goa
• Quarterly awards for New Agent Productivity for 0+1 month, 0+3 month and 0+6 month.

Process Associate (February 2006 – September 2007)

EXL Services (I) Ltd., Noida

 Role and Responsibilities

• Dealt with the customer accounts on SAP software.
• Imparted training on effective Communication skill presentation.

Training Attended

• Credited as Certified Train the Trainer – I.

Faculty Member (July 2005 – Jan. 2006)

British School of Language, Delhi

 Role and Responsibilities

• Teaching and training students as per the modules designed by the institute according to students need
• Identifying needs of the students and providing training solution
• Imparting voice and accent training to improve students’ regional accent.
• Providing basic and intermediate grammar learning

Process Associate (May 2004 – July 2005)

GE Capital International Services (now Genpact), Gurgaon

 Role and Responsibilities

• Handled inbound calls for selling of the various store cards & actively managed web accounts of the Customer Service Department for UK clients.