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Teachers Profile

Richa Khatri
My Objective

Work in a dynamic organization which provides substantial opportunities for professional and personal growth to all members.

  • Ed Degree in English & Social Studies from Saraswati College, Maharishi Dayanand University in 2013-2014.
  • Masters Degree in English Literature from Manav Bharti University, Solan, Himachal Pradesh in 2010-2012.
  • Bachelors Degree in English Literature from Daulat Ram College, University of Delhi in 2002-2005.
  • Class 12th from Bal Bharati Public School, Delhi (AISSCE conducted by CBSE) in 2002.
  • Class 10th from Bal Bharati Public School, Delhi (AISSCE conducted by CBSE) in 2000.
Work Experience

PRT – English Teacher (April 2017 – March 2018)

Delhi Public School, Sector-102A, Gurugram


Role and Responsibilities


  • Subject teacher for Grade II and III.
  • Class Teacher for grade II.
  • House Incharge for Primary students.
  • English Club planning and execution for grade I – V.
  • Enriching learning with various activities considering multiple intelligences and curriculum.
  • Preparing children for various Inter- School, Intra School, Inter – House, and Class competitions.
  • Preparing worksheets, assessment papers, and designing syllabus for grade II and III for next year.
  • Organising special assemblies for students.
  • Report writing for events in the school for website.


Assistant Teacher (April 2015 – May 2016)

The Indian Heights School, Sector-23, Dwarka


Role and Responsibilities

 Mother teacher for Kindergarten.

  • Enriching learning with various activities and curriculum.
  • Maintaining records for Minutes of the meeting with the co-ordinator.
  • Preparing children for various Inter- School, Intra School and Class competitions.
  • Preparing fortnightly worksheets.
  • Organising special assemblies and various cultural programs for Kindergarten children.


Assistant Manager – Agency Training (November 2007 – October 2010)

Max New York Life Insurance Co. Ltd., Panchkuiyan Road, New Delhi                                                                                           Role and Responsibilities

 Training & Refresher Courses

  • New hired training of agents and sales managers as per IRDA guidelines for products and processes
  • Agency training on new launched products and processes
  • Conduct skill enhancement, behaviour development training & motivational sessions



  • Training calendar, attendance records for various training conducted, training dashboard.

Performance Management

  • Tracking performance of new agents for the first six months
  • Conduct motivational session & refresher session based on performance

Reward & Recognition

  • Organising the monthly, quarterly & yearly award meets
  • Various cultural events in the agency

Trainings attended

  • Management Orientation School for knowledge, attitude, skill and habit development and personality.
  • Train the Trainer programmes – Basic Career School, Flight to Success, New product launches, M-Power, Gurukul, etc.

Awards Received

  • Miss Innovative Award for innovations in business for year 2008 -2009 and 2009 – 2010
  • IMPACT 2008 – all India Trainers Meet held in Goa
  • Quarterly awards for New Agent Productivity for 0+1 month, 0+3 month and 0+6 month.


Process Associate (February 2006 – September 2007)

EXL Services (I) Ltd., Noida

 Role and Responsibilities

  • Dealt with the customer accounts on SAP software.
  • Imparted training on effective Communication skill presentation.


Training Attended

  • Credited as Certified Train the Trainer – I.


Faculty Member (July 2005 – Jan. 2006)

British School of Language, Delhi

 Role and Responsibilities

  • Teaching and training students as per the modules designed by the institute according to students need
  • Identifying needs of the students and providing training solution
  • Imparting voice and accent training to improve students’ regional accent.
  • Providing basic and intermediate grammar learning


Process Associate (May 2004 – July 2005)

GE Capital International Services (now Genpact), Gurgaon

 Role and Responsibilities

  • Handled inbound calls for selling of the various store cards & actively managed web accounts of the Customer Service Department for UK clients.